TheINQUIRER publishes daily news, reviews on the latest gadgets and devices, and INQdepth articles for tech buffs and hobbyists. A laptop, often called a notebook or "notebook computer", is a small, portable personal computer with a "clamshell" form factor, an alphanumeric keyboard on the lower.
HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive. Find the serial number for your computer and write the number down on a piece of paper.
The serial number is located on a service tag label adhered the case of the computer. For some notebook models sold in 2.
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Use these names to determine the exact model name (not series) of your computer. If you use the series name to order discs, the discs probably will not work. For example, there are several models of G6. G6. 2- 1. 49. WM. To learn more about how to find model numbers for HP products, see HP Guide to finding your product number.
At the top of the page click. Software & Drivers. Click Identify now or under Enter my HP model number type the product name or number and click Find my product.
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Figure : Finding your software and drivers. If you are presented with a list of several links to product support sites, click the link that matches your computer's model number. Ths list looks similar to the one shown. If you clicked Identify now, you might see only your product.
Make sure that the model number listed at the top of the page matches the model number/product name of your computer. If the model number does not match, double- check the product name/number on the service tag, and search the HP Web site again. Follow the on- screen instructions which are similiar to the instructions that follow. Select the driver language and operating system. Figure : Selecting driver language and OSOn the Drivers page for your computer, use the drop- down menu to select the original operating system that came with your computer, and then click.
Figure : Select your operating system. On the list of downloads, click. Order Recovery Media - CD/DVD/USB.
If you cannot find a Recovery Media section for your computer model, HP does not have a recovery kit available. Figure : Order Recovery Media. On the order summary page, enter the required.
The ordering process is known not to work under certain configurations of Internet Explorer. Figure : Enter your product's serial number. Enter a 5- digit zip code and click. Select a Shipping method from the options provided, and then click. Figure : Select a shipping method. Complete the shipping address form, and then click.
The information on this form should match the address for your credit card. Figure : Enter the shipping address. If the billing address is the same as the shipping address, select. Use my shipping address. Figure : Billing address. If the billing address is different from the shipping address, select.
Use a different address. Enter your payment information, including a credit card number and credit card verification number, and then click. Figure : Enter your payment information. Confirm your order information to complete the transaction.